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“Google Chrome has stopped working” is a common error experienced by the Chrome users. If you use Chrome exclusively or as your default browser, there are times when this error pops up.

Fixing this error is a cake walk. And, many times, Chrome is not working because it can’t access certain websites.

Easy Steps to Fix "Google Chrome Has Stopped Working" Error

You can refresh these web pages to see if Chrome resumes. If this doesn’t help, we’ve compiled some easy fixes for this problem.

Check out the six easy ways recommended by users when Chrome stopped working in Windows 10.

1. Remove Some Extensions and Apps on Chrome

Google Chrome doesn’t have any obvious way to specifically update its installed extensions. So, in most cases, these ‘outdated’ apps and extensions are the reason why Google Chrome keeps crashing in Windows 10.

The first step to fix “Google Chrome has stopped working” error is removing a few of Chrome extensions and browser apps.


To remove or disable Chrome extensions,

  • Open the Chrome browser
  • Type “chrome://extensions/” in the address bar (URL bar)
  • Press the Enter key
  • Remove Some Extensions and Apps on Chrome

  • Now, you’ll see all the extensions in a panel form
  • You can click on ‘Remove’ to uninstall them
  • You can toggle an extension off to disable it

To remove Chrome apps,

To remove Chrome apps,

  • Launch the Chrome browser
  • Enter the following text in the address/URL bar
  • Press the Enter key
  • Browse through the list of apps
  • Right-click on the ones you want to remove
  • Click on ‘Remove from Chrome

Now, you don’t need to remove these extensions or apps per se. You can simple disable them by switching the toggle on them. But, if you don’t require them, removing is a better option.

Choose for yourself.


2. Rename Default Folder

Next method is renaming Google Chrome’s Default folder from Windows Local Settings folder. You can try this fix only if the “Google Chrome has stopped working” error occurs recurrently.

Instead of renaming the folder, you can also try manually moving the Default subfolder from your User Data folder.

To rename the default folder,

  • Press and hold the ‘Windows’ key and ‘R’ key to launch Run program
  • For Windows 10/8/7, enter the following address in the Open dialog box

%LOCALAPPDATA%\Google\Chrome\User Data\

  • Click on OK
  • In the window that opens up, search for a folder named ‘Default
  • Rename Default Folder

  • Now, right-click on it and rename the folder to ‘Backup
  • At this stage, you are in the User Data folder
  • Now, right-click on the newly-renamed Backup folder
  • Select ‘Move’ from the context menu
  • Now, go back by one level and into the Chrome folder
  • Paste/move the Backup folder here

This could fix the problem, so re-launch Chrome and check if the “Google Chrome has stopped working” error shows up or not.



Run SFC Scan

Another way to scan for corrupted Chrome files – you can run the System File Checker (SFC) scan. With an SFC scan, you can detect corrupted files and repair them automatically.

To run an SFC scan,

  • Type ‘cmd’ in the Windows 10 search box
  • Go to Command Prompt program from the search results
  • Right-click on it and select ‘Run as administrator’ from the context menu
  • Type the command ‘sfc/scannow’ in the Command Prompt window
  • Press the Enter key to execute the scan
  • Wait for the scan to finish (this make take a couple of minutes)
  • Restart your PC

sfc /scannow

3. Check for Conflicting Software & Uninstall It

Chrome also offers a troubleshooter to detect the factor that has caused the “Google Chrome has stopped working” error. Many users report that other software can conflict with Chrome to stop it from working.

Thankfully, Google Chrome can detect conflicting software by itself.

  • Open the Chrome browser
  • Type “chrome://conflicts” in the URL bar
  • Press the Enter key
  • A list of conflicting software gets displayed

Check for Conflicting Software & Uninstall It
Once you identify the conflicting software, you can choose to uninstall it using the Settings>Apps>Uninstall method.

If you don’t have any conflicting software, Chrome advises you to install updates. You can install Chrome updates, just in case.

Check for Chrome Updates

If Chrome stopped working in Windows 10, you need to check for some updates. The browser’s outdated version is the reason why Chrome is not working on Windows 10.

To install updates on Chrome,

  • Open the Chrome browser
  • Look at the three vertical dots on the top-right corner of the browser
  • If you see Green, Orange or Red color in those dots – it means that an update is available
  • Now, click on those three dots
  • Click on ‘More’ from the drop-down menu
  • Select ‘Update Google Chrome’ by click on it
  • Let the update installation conclude
  • Re-open the browser thereafter

Check for Chrome Updates

You can also update Google Chrome via the ‘Windows Update & Security’ feature in the Settings menu.

4. Remove Preferences Folder

You can also delete the Preferences folder to see if saved Chrome data isn’t causing this error. In a few cases, the “Google Chrome has stopped working” error in Windows 10 gets solved by this fix.

  • Press the Windows key + R key
  • This launches the Run program
  • Copy and paste the following address in the Open dialog box
  • Click on OK
  • Double-click on the Default folder to open it
  • Search for a file called ‘Preferences
  • Right-click on this file
  • Click on ‘Delete’ from the drop-down menu

You can restart Chrome to check if this has resolved the issue or not. If the issue gets worse, always have a backup of the Preferences file before deleting it. In such case, you can place it back in the Defaults folder and restore Chrome to as it was.

5. If Nothing Works, Reinstall Chrome

Any of the above solutions ought to fix the “Google Chrome has stopped working” error. If all failed, you can always reinstall Google Chrome.

This is quite a no-brainer fix to the issue. As a solution, reinstalling Chrome is not a “fix” but more of a makeshift option.

  • Click on the Windows 10 Start menu
  • Go to Settings window by clicking on the gear icon
  • Go to the Apps sections
  • Browse to “Google Chrome” and click on it
  • Select ‘Uninstall’ and complete the process
  • Now, click on the link below to download Google Chrome setup file

If Nothing Works, Reinstall Chrome

  • Run the setup and follow the instructions presented by Chrome’s installation wizard

After you reinstall Google Chrome successfully, there won’t be any “Google Chrome has stopped working” error throwing up – at least for a while.

Try out all the methods and pro tips presented above to see what fixes the error. Let us know by commenting below.

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