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Windows Live Mail is a discontinued email client by Microsoft. Although the Microsoft developers discontinue it, you can still use this email client with the Windows Essentials 2012 package.

As Windows encourages every user to use the new email client and the Windows Live mail has become outdated. As you cannot use Windows Live Mail directly from the Microsoft website, it might have some security threats.

Are you encountering some issues in opening Windows Live Mail on your PC? You can quickly fix these issues with Windows Live Mail or make some changes in the Settings or Control Panel.

In this post, we have listed some troubleshooting steps to fix issues with your email client. Let’s get started-

1. Use Control Panel

You can repair Windows Live Mail using a Control Panel tool. Here’s how-

  • Go to the Start button and type Control Panel
  • Open Control Panel from the list and select Program and features from the list of options

C:\Users\IPOAdmin\Desktop\2019-01-23 17_29_56-All Control Panel Items.png

  • Now choose “Windows Essentials 2012” from the installed programs list and hit the Uninstall/change button to start the setup application
  • After that, tap on “Repair all Windows Essentials programs” to repair Windows Live Mail

Windows Essentials 2012” from the installed programs list and hit the Uninstall/change button to start the setup application

The repair process may take a while. Once it’s done, click on the Close icon to save the changes.

2. Windows Live Mail Troubleshooting Guide

Go through these troubleshooting steps to fix errors in the setup of an email account in Windows Live Mail. Let’s go-

1)    Open Windows Live Mail

2)    Go to the menu bar (to the top) and select Accounts

3)    Now in the Accounts section, choose Properties

Windows Live Mail Troubleshooting Guide

4)    Choose the Servers tab and keep a check on the following points-

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  • Incoming mail starts with mail. Followed by your domain name
  • My service requires authentication should be checked
  • Ensure that your Password is correct
  • Email username must display your full email address
  • Outgoing mail starts with smtp. Followed by your domain name
  • The incoming mail server can be either POP or IMAP

5)    Now, hit the Settings button

6)    In the Settings window, make sure that use same settings as my incoming mail server is selected

7)    Tap on the OK icon

8)    Once it’s done, click on the Advanced tab and check with these points below-

  • Make sure that the Incoming mail POP is 110 or IMAP is 143
  • The Outgoing mail (SMPT) port must be set to 587
  • Make sure that SSL (This server requires a secure connection) is not ticked

9)    Hit the Apply button and then tap on OK to save the changes

After performing the above steps, your email is now set up correctly.

Most of these errors you are facing with Windows Live Mail are due to the recent move made by Microsoft. They have moved the upgrade from DeltaSyncp to Exchange ActiveSync Synchronization protocol.

These upgrades are the main reasons causing the issue with your Windows Live Mail. You can quickly fix them by setting up POP3 or IMAP correctly and get your Windows LiveMAil back to regular use.

Most of the users approve that these settings are an excellent Windows Live Mail help.

Well done! You are all set to use your Windows Live Mail correctly by performing these troubleshooting steps with Windows Live Help. Have any other issues with your Windows Live Mail? Add your queries in the comments section below.

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  1. Shamshar Ali
    January 25, 2019 at 4:28 pm

    Such a nice information. After reading your post… i am all set and clear about it. Please keep sharing such meaningful information.

    • DTP Editor
      January 27, 2019 at 7:15 am


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